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  • Complaint Letter For Poor Service
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    When you find yourself on the receiving end of poor services, you need to write a letter to the institution expressing your dissatisfaction. A complaint letter lets you tell the management about your disappointment in their service.


    You should start the letter by introducing yourself. Disclose your name and personal contact details. Give a brief explanation of why you are writing the letter. Let the reader know that you have received services from them in the past.


    Here, you give details about the difficulties you endured regarding the service you are writing to complain about. Let the reader know if the difficulty is temporary or permanent. Let the reader know how the hardship affected you.

    Future Plans

    Let the reader know you are ready to cooperate with them to bring things back to normal. Let them see the good services you have received in the past from them. Show them how this has ensured good relationship between you and the institution.


    In this section, you give suggestions of what can be done to improve the quality of services you receive in the future

    Sample Complaint Letter For Poor Service

    (Sender Name)
    (Sender Title/Position)
    (Sender Organization Name)
    (Sender Street Address)
    (City, State, Zip Code)


    (Recipient Name)
    (Recipient Title/Position)
    (Recipient Organization Name)
    (Recipient Street Address)
    (City, State, Zip Code)

    Dear (Recipient Name),

    I am (your name) from (location). For the past (several years you have been their customer) I have purchased quality grocery products from you. However, on (state the date) I received poor services from you.

    I was buying (state the product). When I went to the counter to pay for the goods, the person sitting there (describe the person and how they offered the poor service). This was contrary to my expectations.

    I hope you will identify the attendant and have this issue resolved to avoid such incidences in the future. Let the attendants know the important of good services to customers.

    Yours Sincerely,

    Click here if you are looking for complaint letter due to damaged goods.