Searching for right words to write formal apology letter by referring to a professionally written sample? Follow the guidelines of letter writing and keep in mind on what you wish to accomplish in the end.
Write the formal apology letter as soon as possible and take quick action to rectify the problem by using formal business letter format.
A formal apology letter must be accompanied by appropriate resolution to repair your business relationship before it turn sour.
It’s important to keep your formal apology letter as simple, brief and focused as possible for fast and easy understanding.
Do a proofread and eliminate grammar and spelling errors in your formal apology letter.
Sample Apology Letter
(Recipient Organization Name)
(Recipient Street Address)
(City, State, Zip Code)
Dear Valued Customer,
We have received thousands of emails from customers who are upset about (company name) delaying the international launch of the (product name).
Words cannot express how truly sorry we are for the frustration and inconvenience that we caused due to this delay.
We want to do the right thing for our valued customers. Please accept our sincere apology with the enclosed 30% discount coupon on any of our product and services.
We apologize again for disappointing you as a customer, and we are doing our best to live up to your high expectations of (company name).
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