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Sample Formal Complaint Letter

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    Looking for sample plus right words to write formal complaint letter? We will guide you by giving example, format and tips which will help you in letter writing.

    You may be able to resolve your concern or issue by putting your complaint in formal complaint letter writing.

    The formal complaint letter should be addressed to the customer service/consumer affairs department or the head office if there is no customer service department.

    It’s important to keep your formal complaint letter as simple, brief and focused as possible for fast and easy understanding.

    Make sure the formal complaint letter is well written and does not contain typos or grammatical errors. You can use the standard business style letter as guidelines to format formal complaint letter.

    Example Of Formal Complaint Letter

    (Sender Name)
    (Sender Title/Position)
    (Sender Organization Name)
    (Sender Street Address)
    (City, State, Zip Code)


    (Recipient Name)
    (Recipient Title/Position)
    (Recipient Organization Name)
    (Recipient Street Address)
    (City, State, Zip Code)

    Sub: Formal Complaint About Poor Services

    Dear (Name),

    Kindly treat this as a formal complaint about the poor services rendered by your company on various occasions in the past. The most recent service which has not met with our expectations was on (date).

    All our earlier complaints have fallen on deaf ears and we are left with no recourse but to lodge a formal complaint with you.

    We are disappointed because your service has not performed as it should and (state the problem by giving as much detail as possible).

    To resolve the problem, we would appreciate your (state the action you require such as refund). Enclosed are copies of the receipt.

    We look forward to receive an explanation by phone from you on the day you receive this letter and our contact number is 012-3456789.



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