Logo Background

Sample Business Apology Letter To Customer

  • By | Comments Off

    Looking for sample business apology letter to customer? We will guide you by giving example, format and tips which will help you in letter writing.

    Business apology letter can be written to respond customer complaint with apology. The business apology letter can do more than just mend fences, it can also deliver a more loyal customer.

    Bear in mind apologizing in business in the right way and at the right time can turn a negative into a positive for your business.

    You can use the standard business style letter as guidelines to format business apology letter.

    It’s important to keep your business apology letter as simple, brief and focused as possible for fast and easy understanding.

    Do a proofread and eliminate grammar and spelling errors in your business apology letter to customer.

    Example Of Business Apology Letter

    (Print Business Apology Letter On Corporate Letterhead)


    (Customer Name)
    (Customer Title/Position)
    (Customer Organization Name)
    (Customer Street Address)
    (City, State, Zip Code)

    Dear Valued Customer,

    This is to acknowledge receipt of your letter of (date) in which you set forth your reasons for canceling your purchase order (number).

    We are very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.

    As one of our valued customers, your satisfaction is one of our primary concerns. Please accept our apology.

    We would like to thank you for helping us to improve our operation and services and very much hope that you will remain a valued customer.



    Click here to learn more on how to write apology letter to customer.

    » Request Letter To Bank