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Example Of Complaint Letter To Bank

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    Writing a complaint letter to bank is not a very hard task. However, it is very essential because it enables you to get refunds or rebates whenever a fault occurs. It is common for banks and other financial institutions to make faults knowingly and unknowingly.

    In this case, it is imperative to be aware of possible refunds to be specific in your letter. There is actually nothing to lose by writing a complaint letter to a bank. However, you have to be polite and honest in your writing in order to maintain good relations with your bank.

    In your letter, be polite and use professional language. When faults occur from a bank for example, when you have been overcharged on your credit card, many people get angry and lose their cool. Using a professional language reflects the kind of individual you are and the bank will pay attention to your letter.

    This is because they will tell from the letter you are a reasonable individual making a reasonable request. It is also important to address the letter to the right person on the bank. This should be a person responsible for the services you accessed from the bank.

    Most banks have customer service department and it handles client complaints. In case there is no response, write a follow-up letter or call to ensure your complaints are addressed.

    Sample Complaint Letter To Bank

    (Sender Name)
    (Sender Title/Position)
    (Sender Organization Name)
    (Sender Street Address)
    (City, State, Zip Code)

    (Date)

    (Recipient Name)
    (Recipient Title/Position)
    (Recipient Organization Name)
    (Recipient Street Address)
    (City, State, Zip Code)

    Ref: Complaint letter

    Dear Sir,

    I am writing to bring to your attention that I carried out a transaction on March 12, 2012 at 11 a.m. However, when going through my monthly statement; I realized that there was a mistake; I was overcharged for transferring cash from my account to my daughters account.

    I believe it is a technical error that can be resolved within the shortest time possible. I have been a loyal client and nothing of the sort has occurred in the past.

    I attach all transaction receipts with the letter for confirmation purposes. I am looking forward to your assistance.

    Yours Sincerely,
    (Name)

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